Q - What is a Shell Scheme?
A: A shell scheme is a structure that consists of walling, a fascia/headerbord and ceiling grid. It is supplied with one 500w electrical socket and two spotlights. Unless otherwise requested your stand will be shell scheme. Shell schemes are very versatile, you are able to change the colour of the wall panels, add shelving or even create a separate area. Please see the additional stand fittings information in your exhibitor manual. View an Example

Q: What is a headerboard?
A: The headerboard (or facia) on your stand will display your stand number and your company name characters are limited to 31. You can supply us with your headerboard title online by viewing your deadlines page within My Events. Please note you cannot provide or use your own headerboard on your stand. View an Example

Q: What if we don't use purchase order numbers?
A: We offer you the choice of providing a P/O number because many companies do use them. If you do not use them this is not a problem. We often suggest that we use the contact's name as a reference on the invoice instead.

Q: Can I reserve a stand without actually booking it?
A: Unfortunately we cannot reserve stands. They are sold on a strictly first come, first served basis.

Q: When will I receive my exhibitor manual?
A: After booking your stand you will be sent an exhibitor manual that includes all relevant information and booking forms for additional stand items, conference dinner, accommodation etc, that you will need as an exhibitor. The manuals are usually sent out about 8 weeks prior to the exhibition. You can also download the manual in pdf format from this site.

Q: How do I book accommodation?
A: The accommodation booking forms are in the exhibitor manual that will be sent out to all exhibitors 8 weeks prior to the exhibition. Accommodation booking forms are then be returned directly to the IRRV.

Q: Will you give the exhibition details to my stand contractor?
A: As an exhibitor you will receive an exhibitor's manual. Within the manual there is a contractor form to fill in with your contractor's details and return to Tregartha Dinnie. As soon as your form is received, another manual will be sent directly to your contractor. If you are a registered user, you can also provide us with your stand contractor's details online by goin to your deadlines page from within My Events.

Q: When will I receive my delegate list?
A: Delegate lists will be emailed to exhibitors in the 2 weeks proceeding the conference and exhibition. A hard copy of the list will be available at the event, and the latest version, including all those that booked on the day, will be emailed out to exhibitors as soon as it has been compiled.

Q: Where can I find build-up and break down times?
A: Build-up and break down times can be found in the exhibitor manual which is sent out 8 weeks prior to the exhibition.

Q: What height can my stand be?
A: A shell scheme has a ceiling grid that is 2430mm from the floor, so it is recommended that stands be between 2.3 - 2.4m maximum height to fit within this. You can request for your ceiling grid to be removed, however, most venues have a height restriction and you must check with Tregartha Dinnie that your stand does not exceed it. If you have booked 'space only' the height restrictions will vary by venue. Details can be found in your exhibitor manual, or by contacting Tregartha Dinnie.

Q: When will I be invoiced?
A1: All conferences (excluding Annual) - Invoices are raised three months prior to the event, or at the end of the month in which the stand booking was made if within this period.

A2: Annual Conference - Early bookings taken at Annual Conference for the next year's event will be invoiced 10% deposit which is payable by 30th November. An invoice for the balance will be raised at the end of January. All other bookings will be invoiced in full at the end of the month in which they were placed.

All payments should be made to the IRRV and are due in full prior to the event.

Q: Can I book Online?
A: You must register your details with us in order to make Preliminary Bookings Online. If you are already a registered user, you must Login in order to book Online. Preliminary Bookings are subject to confirmation and do not guarantee or secure a stand. Register Now